Delivery & Returns

Shipping Policy

We ship UK orders within 1-3 working days after an order is placed.  All standard deliveries are a flat rate of £3.95, sent via Royal Mail 2nd Class and can usually be expected within 2-4 business days. 

Free standard UK delivery (Royal Mail 2nd Class) is available on orders over £40.

​You will receive a confirmation email when your order is dispatched. 

If you need your items urgently or require international delivery please get in touch prior to ordering and we will do our best to accommodate your request.

Return & Exchange Policy

We hope that you are super happy with your items when they arrive but if anything isn't right please contact us at info@holmevalleyhygge.com so we can help and we will get back to you promptly.


We take care to ensure your items are packaged properly during transit but appreciate that very occasionally damages may occur. We will replace or refund products damaged during delivery if photographic proof of damage is sent to us within 7 days of delivery. We sadly cannot refund or replace candles that have been used. 


Please contact us at info@holmevalleyhygge.com for further information.